Articles and Thoughts

Guiding Organizational Transformation

TRANSFORMATIONAL THINKING

OPINION: Those moldy masks in the strategic stockpile reflect a supply-chain problem — these 5 steps can fix that before the next crisis strikes: Opinion piece, May 29, 2020

• Let's build a public-private National Pandemic Response Coalition and do drills, just like the military does with war games.

Rethinking lean in a time of social distancing: Article for Industry Week, April 3, 2020

• Process and system designs need to adapt to keep workers safe.

Playing the long lean game: Article for Industry Week, March 27, 2020

• As the market changes quickly, now is the time for some serious scientific thinking.

Are You Sending the Wrong Message with 'Leadership Standard Work'?: Article for Industry Week, May 1, 2018

• No need to invoke lean language. Just say you want to have great leadership inside your transformation and find a path that makes sense.

HEALTHCARE

Silent Killer of Health Care Transformation: Overburdened by Too Many Choices: Huffington Post blog, Sept 9, 2013

• Current overburden and ways for leaders to find capacity support change initiatives.

Losing Patients: What Healthcare Organizations have to do to Survive Inevitable Changes: Huffington Post blog, August 13, 2013

• The conflicts of healthcare two different worlds: pre- and post- healthcare reform.

Patients First: blog post by Luis Haro, MD, April 29, 2013

• Haro discusses his healthcare initiative journey of focusing on patient outcomes and how it has made a difference to his patients and his organization.

Talking about Perfecting Patient Journeys: interview with Jim Luckman for Healthcare Finance News, April 25, 2013

• Jim Luckman discusses key takeaways from Perfecting Patient Journeys and describes the benefits of lean for the health care industry.